Here at Star-Tec Engineering Ltd, we take great pride in our reputation as foremost Mercedes specialists in the Epsom area. Whether it’s Mercedes servicing, Mercedes repairs, Mercedes diagnostics or MOT testing, our work carries with it a guarantee of quality. As a fully independent Mercedes service centre, our clients have the peace of mind that our procedures fully comply with the standards set by Mercedes-Benz.
As our client base continues to grow, we receive an increasing number of queries and questions regarding our services. So, for the convenience of new and returning customers alike, we’ve answered some of the more frequently asked questions below.
Where are you based?
Our workshop is in Chessington, a short drive away from Epsom.
How long have been in the trade?
Star-Tec Engineering Ltd was formed in 2012, but our technicians share more than 45 years of industry experience. These decades of experience and expertise have played a vital role in our company becoming Mercedes specialists for Epsom and the surrounding areas.
Do your staff undergo specialised training?
Absolutely. Our personnel receive specialist training at official Mercedes-Benz dealerships in order to uphold the standards that we expect. Our Epsom customers can be sure that each member of our team holds the relevant training certificates for a variety of specialised services.
From Mercedes repairs to MOT testing, we pride ourselves on the immaculate service we provide.
Do you carry out Mercedes servicing?
Yes, we do. As Mercedes specialists, we have the capabilities to undertake ‘A’ and ‘B’ servicing for any Mercedes vehicle.
We carry out Mercedes servicing in the ‘A’ category either 1 year after the previous service, or after 10,000 miles travelled, whichever comes first.
For Epsom motorists requiring Mercedes servicing in the ‘B’ category, this is either performed 1 year after the previous service, or after 20,000 miles travelled, whichever comes first.
The Mercedes servicing we carry out plays a vital role in maintaining the performance and longevity of your vehicle.
Do you provide Mercedes repairs?
Yes, we carry out Mercedes repairs of any kind. In our position as Mercedes specialists, our Epsom customers can rest assured that we only use genuine Mercedes-Benz dealer-quality parts. This ensures that the Mercedes repairs we undertake fit perfectly into place first time and immediately perform their role to the optimum standards expected.
Do you have the equipment to undertake Mercedes diagnostics checks?
We certainly do. Our Mercedes diagnostics testing is carried out using the Mercedes-Benz Star Diagnosis machine with the latest Xentry software. This top-of-the-range equipment allows us to perform Mercedes diagnostics checks to the same level as a main dealership.
As such, our Epsom clients receive Mercedes diagnostics services that comply with manufacturer standards at an affordable rate.
Do you have MOT testing services?
Yes, we do. Whether it’s a Mercedes or any other make or model of car, we offer time-served, trusted MOT testing for motorists in Epsom and the surrounding areas.
Does your work affect my vehicle’s warranty?
Absolutely not. The procedures carried out by our Mercedes specialists comply fully with standards set by Mercedes-Benz themselves. The Mercedes repairs, Mercedes servicing, Mercedes diagnostics and MOT testing we provide never invalidate a vehicle’s warranty.